General Terms & Conditions

Buy select SDA products worth Rs. 5000/- and above and get assured freebies worth upto Rs 8990/- and get a chance to participate in the “Reliance Digital Home & Happiness Campaign” (“Offer”)and Stand a Chance to Win a Kitchen Makeover worth Rs 1 Lakh every week.*

1.     This  Reliance Digital Home & Happiness Campaign Offer  i.e. “Buy Any SDA product worth Rs. 5000/- and above and get assured freebies worth upto Rs 8990/-and Stand a Chance to Win a Kitchen Makeover worth Rs 1 Lakh every week” is run by Reliance Retail Ltd. (“Reliance”).

2.     The Offer is open for purchases made during the Offer Period at all Reliance Digital stores across India, except for Tamil Nadu (“Participating Stores”).

3.     The Offer is valid for all Indian citizens residing in India who are 18 years of age or older. Entries by individuals below 18 years of age shall be disqualified.

4.     This Offer is not valid in the state of Tamil Nadu and any other states where such offers are prohibited or restricted by law.

5.     The Offer is valid from 22^nd April 2025 to 9^th June 2025 (“Offer Period”) on the purchase of any SDA product (“Product”) Stores under a valid tax invoice issued by Reliance (“Eligible Bill”).

6.     Purchases made before or after the Offer Period are not eligible. Offer is valid during Offer Period or till stocks last at the Participating Stores, whichever is earlier.

7.     Upon purchase of a Product during the Offer period the buyer customer shall be automatically enrolled in the Offer.  The Prizes to be won and/or given by Reliance under Offer are as under:

Prize Details:

o    Total Number of Prizes for Kitchen Makeover:  8 Prizes

And/OR

o    Prizes: The following freebies will be awarded based on the purchase slab (“Prize”)

Slab 1 – Customer who have purchased the Product(s) with the total invoice value ranging from Rupee Five Thousand to Ten Thousand shall be eligible to receive any one of the freebies listed below, subject to availability and the terms and conditions of the offer.

Slab 2 – Customer who have purchased the Product(s) with the total invoice value ranging from Ten Thousand to Rupee Fifteen Thousand shall be eligible to receive any one of the freebies  listed below, subject to availability and the terms and conditions of the offer.

Slab 3 – Customer who have purchased the Product(s) with the total invoice value ranging from Rupee Fifteen Thousand to Rupee Twenty Thousand shall be eligible to receive any one of the freebies  listed below, subject to availability and the terms and conditions of the offer.

Slab 4 – Customer who have purchased the Product(s) with the total invoice value ranging from Rupee Twenty  Thousand to Rupee Thirty Five Thousand shall be eligible to receive any one of the freebies  listed below, subject to availability and the terms and conditions of the offer.

Slab 5 – Customer who have purchased the Product(s) with the total invoice value  above Rupee Thirty Five Thousand shall be eligible to receive any one of the freebies  listed below, subject to availability and the terms and conditions of the offer.

8.     Participation in the Offer is voluntary. Participants are requested to be accustomed, satisfy and agree to with these terms and conditions of the Offer before participating in or making any purchase in relation to this Offer

9.     Upon the purchase of the Product under Eligible Bill from any of the participating stores, the Customer shall automatically be enrolled in the Offer (“Eligible Participants”).

10.  One winners will be selected every week from the pool of Eligible Participants for Kitchen Makeover.

11.  Winners shall be declared by a computerised randomiser or draw of lots from the pool of Eligible Participants Data. Reliance shall not be responsible in any manner, whatsoever for an incorrect invoice or missing details of Customers on an invoice or incomplete details in the registration form and/or registration link, mismatch of details in invoice and participation form/registration link.

12.  Winners shall be informed by Reliance or its authorized agency through E-mail ID or Phone No as mentioned in Eligible Bill / Invoice of the participant customer. Reliance shall not be responsible for any loss of Eligible Bill or Non-receipt of winner communication by an Eligible Customer/Winner.

13.  Reliance shall not be responsible if the Email or communication address and the mobile no. of the Participant/ Eligible Customer/Winner is incorrect or if the Winner is unavailable at the address mentioned on the invoice/ Eligible Bill despite reasonable attempts being made to inform him/her through phone/mailer.

14.  Reliance reserves its right to add or delete or replace the assured prizes with some other items as it deems fit and proper.  Terms and conditions of the offer are applicable for availing the benefits thereunder

15.  Reliance shall not be responsible for downtime on the mobile network, website, internet, and related services, caused due to technicalities (like failure of equipment, configuration issue, network congestion), or due to decisions/ changes in regulations that are carried out by any statutory/ regulatory authority.

16.  Reliance reserves its right: (a) to disqualify any Participant / Eligible Customer/Winner if it has reasonable grounds to believe the Participant /Winner has breached any of the terms and conditions. (b) to decide whether a replacement Participant should be selected in the event any Participant is disqualified from the Offer. (c) to ask for written permission from the parent or guardian of a winner who is under the age of 18 and (d) to ask for submission of proof of payment of applicable Gift Tax /TDS paid to authorities by Winner customer (e) to ask for submission of original documents of the winner such as Photo Identity proof, purchase invoice of the Product from the Participating Store, age proof, residential proof and personal details.

17.  Winner shall claim and collect the prize within seven (7) days from the date of announcement of the draw result, subject to submission of documents including original Eligible Bill, proof of payment of TDS or Gift Tax, PAN Card, residential proof and photo identity proof such as Aadhar Card/ Passport, as acceptable to Reliance otherwise the same will be forfeited. Delivery location of prize is from the store location where the Product was purchased by Customer or as to be decided by Reliance. In the event of failure on the part of winner to claim and collect the prize Reliance shall not be held responsible.

18.  Winner shall bear and pay the Gift Tax /TDS as applicable to receive or claim the Prize/Gift or benefit under the Offer. .

19.  In the event prizes are received in broken or damaged condition, the same shall be reported at the time of the receipt of the same. No subsequent claims shall be entertained.

20.  Benefits under the Offer is neither transferable nor encashable for money and can’t be clubbed with any other Offer. Customer is not charged extra for participating in the Offer.

21.  No request shall be entertained for exchange of gifts/prize of equivalent value or other configuration/brand/features.

22.  Prizes will be subject to Indian Laws including Tax regulations as and when applicable and shall be borne by the Winner alone.

23.  Reliance reserves its right to cancel or amend the terms of this Offer without assigning any reason.

24.  Reliance reserves its right to curtail or extend the Offer Period as deems fit and necessary.

25.  Employees,  participating store staffs and authorized agency of Reliance and their family members/relatives are not eligible to participate in the Contest.

26.  Reliance reserves its right to replace the Prize with item(s) of either similar configuration of other brands or lower value in case of stock unavailability with Reliance. No request of winner in respect to a particular colour or design or configuration or additional features of the Gift/Prize shall be entertained.

27.  By participating in this contest, Participants agree to be bound by these terms and conditions and waive their right to claim any ambiguity.

28.  Customers participating in the Offer/Contest, voluntarily consent for Reliance to contact them for any or all promotional activities carried by Reliance hereafter. The Customers participating in this Offer for availing the benefit, would deemed to have been waived the ‘Do not Disturb’ status (“DND”) to receive the massage from Reliance.

29.  Reliance reserves its right to display, publish, announce or refer the details or photograph or name of a Winner under the Offer /Contest in any media as it may deem fit, by participating in the Scheme the Customer hereby unconditionally agrees to the same and waives any and all current and future rights, claims, compensation, payment in the Material including right to claim against Reliance or its employees.

30.  By Participating in Offer grants to Reliance a perpetual, irrevocable, non-exclusive, worldwide, royalty-free, assignable license to use their name, relevant details and/or photographs for purposes of publicity, advertising and/or trade without further compensation or notice and the participant will not claim or demand at any time any compensation or favour from Reliance in any manner whatsoever. All documents relating to the participation and/or the offer of the entries shall become the exclusive property of Reliance.

31.  Reliance is neither responsible for guaranteeing the quality of the prizes nor is liable for any deficiencies/defects in the same. Conditions of warranty/guarantee, if any of Manufacturer for the prize shall be applicable.

32.  In any event, Liability of Reliance to a winner shall not exceed the value of Gift/Prize.

33.  The Eligible Customers / Participants shall have no right to make any demand or grievance regarding the benefits of Offer/Contest and/or the selection process. Decision of Reliance shall be final and binding on all participants/customers.

34.  In case of any ambiguity in the Offer or marketing promotions and communications of the Offer, the decisions of Reliance will be final, conclusive, and binding.

35.  Any or all disputes arising out of or relating to this Offer/Contest are subject to the exclusive jurisdiction of courts at Mumbai only.

36.  In the event, the Offer /Contest is termed as void due to introduction of any new legislation or by amendment to the existing legislation or by judicial orders, the Offer /Contest shall become invalid /null and void and Reliance shall not be liable to award or give any Gift/ Prize or any compensation in lieu thereof to any of the Eligible Customers/participants/ Winners.

37.  Pictures of prizes shown are for representation purpose only. Actual prizes may vary and subject to availability.

By registering, customers confirm they have read and agree to these Terms & Conditions.Top of Form